Research Report

The Survey Questions

It is estimated that each year the construction industry wastes between 3% and 10% of its circa £100 billon turnover in correcting errors and possibly more. To meet this challenge the Get It Right Initiative Group is carrying out a research project into errors in construction and their causes. The objective of the study is to identify the root causes of errors and develop initiatives to save costs by eliminating errors at all levels of the construction process.

The output of the report will be disseminated throughout the industry so that the lessons learned can be adopted by all as appropriate. The group is made up of a significant number of Clients, Main Contractors and specialist contractors and the study is funded jointly by these Companies and the CITB. Please note that all responses are confidential, and we will ensure that your answers cannot be traced back to the original respondent. Many thanks for your help. The Get It Right Initiative Group

1. My organisation is primarily:
A trade contractor
A main contractor
A designer (or consultant supporting the design team)
A client or client’s representative

2. The work of my organisation, or that part of it that I represent, relates primarily to:
Civil Engineering (Rail, Roads, Bridges, Water Industry etc.)

3. A poll amongst the Get It Right Initiative Group has suggested that the errors in the following areas of work have the most serious financial impact to projects. Please drag and drop the items to rank them. The area of work in which error with the highest economic impact should be ranked as 1 with the lowest economic impact as 13:
Basement Waterproofing
Concrete Works
Damage to completed works
Electrical Systems
Facades / Cladding
Mechanical Systems (including BMS)
Roads and Pavements
Setting Out
Steelwork coatings



4. The factors in the table below all have an impact on the construction process and are all known to cause error. Please allocate a score from 1 (low impact) to 10 (high impact) to each of these factors:
Contractual arrangements
Deficient materials or components
Excessive commercial (financial and time) pressures
Inadequate attention paid in the design to construction
Inadequate planning (from task through to project level)
Inadequate professional skills (contract & sub-contract management)
Inadequate supervisory skills
Inadequate trade skills
Ineffective communication between team members
Ineffective relationships between team members
Information Overload
Late design changes
Poor culture in relation to quality
Poor interface management and design
Poor site conditions and access
Poorly communicated design information
Poorly coordinated and incorrect design information


5. Are there any comments that you would like to add?

Survey created by the Get It Right Initiative Group.



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