Tools to Reduce Error

To improve the construction process, more attention should be paid to project planning and design … ‘it’s not rocket science’.

BIM is expected to help encourage an early focus on coordination and planning. The successful implementation of quality enhancement programmes is heavily dependent on communication and teamwork within and between organisations in the construction supply chain.

Quality enhancement techniques, developed in the manufacturing industries, provide examples of how process manufacturing organisations – such as house builders – might go about reducing their rates of rework. However, the bespoke nature of much of the non-residential building stock means that the approaches to improving quality within individual organisations has limited applicability to a fragmented supply chain.