Strategy for Change

Our first piece of work was to undertake a thorough piece of research to identify both the most economically significant errors and their causes.

The results of our research are set out in detail in the Get it Right Initiative Research Report (November 2015).

Key international studies suggest that the measured direct costs of avoidable errors are in the order of 5% of project value. This equates to approximately £5Bn per annum across the sector in the UK and is higher than average profit levels across the industry (around 3%).

When unmeasured and indirect costs are included the situation gets much worse with estimates of total costs ranging between 10% and 25% of project cost or between £10-25Bn per annum across the sector.


Our research identified that the top ten root causes of error were:

  •  Inadequate planning
  •  Late design changes
  •  Poorly communicated design information
  •  Poor culture in relation to quality
  •  Poorly coordinated design information
  •  Inadequate attention paid in the design to construction
  •  Excessive commercial (financial and time) pressure
  •  Poor interface management and design
  •  Ineffective communication between team members
  •  Inadequate supervisory skills.

We have developed a strategy to address these root causes and this is set out below.

Strategic Aim:

To significantly reduce error in the UK construction industry.


• To change the attitudes of those involved in the sector so that they care about and focus on reducing the number of errors in what they do.
• To improve the knowledge across the sector so that all involved properly understand the ways that design and construction processes can be disrupted and how this can and often does lead to error and waste.
• To improve the decision making and planning skills across the sector so that all involved are able to react and adjust to unavoidable process disruption.


• A skills development programme.
• A campaign to change and align attitudes across the sector.
• Improve management processes and systems.
• Improve construction technology and techniques.

The following sections describe in detail these activities.

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