Quality culture: key insights from the members' meeting

16 Dec 22

The quality culture challenge was the theme at GIRI’s November meeting and annual review, with members sharing how they are working to embed a culture of right first time within their organisations. Here’s what we learned.

Sharing lessons learned at VolkerFitzpatrick

An app to capture and disseminate lessons learned is helping VolkerFitzpatrick identify trends, share good practice, and develop a culture of openness around error. The development of the app was driven by a desire to move away from an inefficient paper-based process towards capturing and sharing significant learnings more quickly and in a way that could benefit other projects.

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Mace invests in error-detection technology

Investment in technology to facilitate early detection of errors can reduce costly rework and minimise impact on project schedules and quality, Mace is using augmented reality, drones, and even trialling robotic scanners on its projects to map build progress in real time, detect issues, and increase quality, cost and programme certainty. 

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HS2 embeds GIRI principles

Embedding GIRI principles within HS2 has helped set the organisation on the pathway towards a right-first-time culture that eliminates problems before they reach site.

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Addressing Scotland’s quality culture

Colin Campbell from Scottish Futures Trust introduced the Construction Quality Improvement Collaborative, Scotland’s answer to the construction industry quality culture challenge.

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