Key insights - implementing GIRI principles to reduce error
15 Jun 22At our summer members' meeting, we invited some of our most active members to share their experiences of implementing GIRI principles to improve their operations and reduce error. They talked about measures they have implemented, improvements they have seen, and shared learning points that others might benefit from. Here's a round up of the key insights.
GIRI principles in action on Heathrow project
Key GIRI principles that aim to reduce error have been applied at every stage of Heathrow’s Cargo Tunnel 2.0 project, contributing to reduced costs, less waste, and cutting 12 months off the projected build programme, said senior project manager Ajoy Dua. He explained that GIRI principles such as a focus on collaboration, early-stage investment and planning, and team culture are core to a three-part strategy focusing on digital transformation, collaboration, and the off-site build approach.
Brymor tackles error through data capture and analysis
Before you can start to eliminate errors, you first need to acknowledge that they occur, Claire May and George Slattery from Brymor reminded delegates at GIRI members’ meeting. Their presentation outlined the steps the contractor has taken to capture data about errors on its projects and develop strategies to reduce them after conducting a high-level study to assess whether the figures quoted in GIRI’s research were replicated in its own operations.
Continuous learning is the way forward on error
The importance of knowledge-sharing and transferrable industry lessons was highlighted by Steve Williams from Network Rail. In a presentation that focused on what Network Rail is doing to avoid error, he argued that the industry needs to do more to tackle error, underlining his theme by sharing examples of good practice as well as errors. His core message was that being open about what went wrong – so that everyone can learn from it – is critical to enabling improvement.
Creating a positive culture around error
Eliminating error has the potential to make a bigger impact on profit margins than any other initiative, Duncan Aspin from VolkerStevin told GIRI members. His presentation outlined the development of VolkerStevin’s error-reduction strategy, the Quality Ripple, which is focused on creating a positive culture across the whole organisation.
