Complete the joint GIRI/CQI ConSIG survey on key quality metrics

The UK construction industry lacks a common framework for defining and measuring quality. This inconsistency makes it difficult to benchmark performance, share learning and drive improvement.

To address this, GIRI and the Chartered Quality Institute’s Construction Network (CQI ConSIG) in collaboration have formed the Quality Metrics Working Group. Together, the aim is to create a practical, scalable set of standardised quality metrics that can be adopted industry-wide.

To help with this we ask that industry completes a survey enabling the Working Group to understand the current status of Quality Key Perfomance measures in the UK industry.

The responses will help ‘shape’ the development of a universal, cross-sector toolbox of quality measures that may be easily applied across the construction industry enabling consistent, comparable measures to support performance improvement in the reduction of error and improvement of quality.

Take the survey.

The survey will close on 28 February 2026.