Strategies to eliminate error for leaders of construction organisations

One day


Course Objectives
This one-day training workshop for senior leadership personnel aims to inspire, engage and help them reach a consensus about what they (and others) need to do differently for it to become normal to get it right first time.


Workshop outcomes
This workshop will enable participants to:

• Recognise the scale of the problem, the cost of error to their organisation and the failure to learn lessons;
• Conduct a root-cause analysis and recognise root causes of error in construction;
• Recognise how interactions with people at all levels can influence error;
• Critique the plan-do-check-act model;
• Use questions to establish dialogue;
• Eliminate risks rather than proceeding ‘at risk’;
• Use the ‘pre-mortem’ process to critique existing and proposed error-avoidance strategies;
• Commit to individual and organisational action; and
• Understand how to support other Get It Right Initiative training.


Intended audience
This training is for leaders who have the opportunity to take steps to tackle the root causes of error in their organisations. This workshop is intended to be attended by participants from a single organisation at a time in order to support the development of company-specific action plans.


Recommended that delivery is by a GIRI accredited trainer/facilitator.


Background to the training
Research conducted by the Get It Right Initiative found that error costs the construction industry 21% of its annual turnover. With the support of the CITB Productivity Commission, the Get It Right Initiative has brought together a cross-industry team to design a programme of skills training for all levels of the construction industry to help significantly reduce avoidable error.

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Course Personnel

Nick Francis Training Consultant

Nick is an award-winning engineer, experienced manager, and passionate educator. He has a track record of delivering innovative solutions to complex infrastructure problems. Having served for 16 years as an Officer in the Royal Engineers he has extensive operational military experience and is acutely aware of the impact, and fragility, of our built environment. As the founding director of Imagine Engineering Nick helps clients develop high-functioning project teams, drawing on technical expertise and military planning and leadership skills. Working with the Get It Right Initiative he has pioneered a range of education programmes to address the root causes of error within the construction industry. Nick regularly lectures at a number of universities and works with Bridges to Prosperity to tackle rural isolation throughout the developing world.